Webshop:

  • Singing bowls
  • Singing bowl accessories
  • Sound instruments
  • Koshi chimes
  • Zaphir chimes
  • Windbells
  • Suncatchers
  • Miniature Buddhas
  • Birthday Buddhas
  • Inflatable meditation cushion

Privacy declaration Aruna Windchimes Webshop

https://www.aruna-windchimes.nl

About our privacy policy

Aruna Klankschalen Webshop respects your privacy. We therefore only process data that we need for (the improvement of) our services and treat the information that we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy is applicable to the use of the website and the services of Aruna Klankschalen Webshop that are derived from it. The effective date for the validity of these terms and conditions is 22/05/2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain how we store your data, how we protect your data against misuse and what rights you have with regard to the personal data you have provided us with. If you have any questions about our privacy policy, please contact our contact person for privacy matters, the contact details of which can be found at the end of our privacy policy.

About the data processing
Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and to whom the data is accessible. Webshop software CCVshop Our webshop is developed with software from CCVshop. Personal information that you make available to us for our services is shared with this party. CCVshop has access to your information to provide us with (technical) support, they will never use your information for any other purpose. CCVshop is obliged by the agreement we have made with them to take appropriate security measures. These security measures consist of the use of SSL-encryption and a strong password policy. CCVshop uses cookies to collect technical information related to your use of the software; no personal data are collected and/or stored. CCVshop reserves the right to share collected information within its own group of companies in order to further improve its services. E-mail and mailing lists CCVshop We send our newsletters and transactional e-mails using our shopping software 'CCVshop'. All confirmation e-mails you receive from our website and web forms are sent through CCVshop's servers. CCVshop will never use your name and e-mail address for its own purposes. At the bottom of every e-mail automatically sent from our web site you will see the "unsubscribe" link. If you click this link you will no longer receive e-mail from our website. This may seriously reduce the functionality of our website! Your personal data is securely transmitted, stored and accessed by CCVshop. CCVshop uses cookies and other internet technologies to determine whether e-mails are opened and read. CCVshop also processes information about you as a recipient and the subject line of e-mails in order to improve the quality of service. This information is kept for 30 days. CCVshop reserves the right to use your data to further improve the service and in this context share information with third parties.


Payment processors CCV, Sisow
In order to process (part of) the payments in our web shop, we use the platform of CCV and Sisow. CCV and Sisow process your name, address and place of residence data and your payment data such as your bank account or credit card number. CCV and Sisow have taken appropriate technical and organisational measures to protect your personal data. CCV and Sisow reserve the right to use your data to further improve the services and in this context to share (anonymised) data with third parties. In the event of an application for a deferred payment (credit facility), CCV and Sisow will share personal details and information relating to your financial position with credit reference agencies. All the aforementioned guarantees regarding the protection of your personal data also apply to those parts of CCV's and Sisow's services for which they use third parties. CCV and Sisow do not retain your data any longer than is permitted under the statutory periods.

Reviews Shipping and logistics PostNL - DHL
When you place an order with us, it is our job to get your package delivered to you. We make use of the services of Myparcel, PostNL and DHL for carrying out the deliveries. It is therefore necessary that we share your name, address and residence data with Myparcel, PostNL and/or DHL. Myparcel, PostNL and DHL use this data only for the performance of the agreement. If PostNL engages subcontractors, it will also make your data available to these parties.



Invoicing and accounting
For our administration and bookkeeping we use the services of Snelstart. We share your name, address and residence details and details regarding your order. These details are used for the administration of sales invoices. Your personal data will be sent and stored in a protected way. Snelstart is committed to secrecy and will treat your information confidentially. Snelstart will not use your personal data for other purposes than described above.

External sales channels
We will use your data only for the purpose of our services. This means that the purpose of the processing is always directly related to the order you have given. We do not use your data for (targeted) marketing. If you share information with us and we use this information - other than at your request - to contact you at a later date, we will ask you for your explicit permission. Your details will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy by agreement between them and us or by an oath or legal obligation.


Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.

Cooperation with fiscal and criminal research
When the occasion arises, Aruna Klankschalen Webshop can be obliged by a legal obligation to share your data in connection with a governmental fiscal or criminal investigation. In such a case we are obliged to share your data, but we will resist within the possibilities offered by the law.

Storage periods
We will retain your data for as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this to be a request for forgetting. Pursuant to applicable administrative obligations, we are required to retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term lasts. However, employees no longer have access to your client profile and documents that we have produced as a result of your instructions. Your rights Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by us or on our behalf. We will explain below what these rights are and how you can exercise them. In order to prevent misuse, we will only send copies of your data to your e-mail address already known to us. If you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a forgetful request, we keep an anonymous record. You will receive all copies and data in the machine-readable format that we use in our systems. You always have the right to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in an incorrect manner. Right of inspection You always have the right to inspect the data that we process, or have processed, and which relate to you or can be traced back to you. You can send a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address we have on record together with a list of the processors holding this data and the category under which we have stored it.


Right of rectification
You always have the right to have the data we process, which relate to you or can be traced back to you, amended. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data has been modified. You always have the right to restrict the data that we process, or have processed, which relate to or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address provided that the data will no longer be processed until you lift the restriction. Right of portability You always have the right to have the data that we process, or have processed, and which relate to or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address provided to us. In all likelihood, we will not be able to continue to provide services in such a case, as the secure interconnection of data files can no longer be guaranteed.

Right of objection and other rights
You have the right to object to the processing of your personal data by or on behalf of Aruna Klankschalen Webshop. If you object, we will immediately stop the data processing, pending the settlement of your objection. If your objection is well-founded, we will provide you with copies and/or copies of the data that we process (or have processed) and we will cease processing the data permanently afterwards. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies Google Analytics
Through our website, cookies are placed by the U.S. company Google, as part of the "Analytics" service. We use this service to track and get reports about how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to these data. We have not authorised Google to use the analytics information obtained for other Google services. Third-party cookies In the event that third-party software uses cookies, this will be stated in this privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we already process data relating to you, we will inform you by e-mail.

Contact details
Aruna Windchimes Webshop
Wilhelminaweg 96
6951 BS Dieren The Netherlands
T 0031 85-2018211

Contact person for privacy matters: Symo Last