Products:

  • Koshi® chimes
  • Zaphir chimes
  • Windchimes discount
  • Windchime stands
  • Windbells
  • Suncatchers
  • Singing bowls
  • Singing bowl sets
  • Singing bowl accessories
  • Sound instruments
  • Miniature Buddhas
  • Birthday Buddhas
Warranty
We care about our products and naturally do our best to deliver them to you in top condition. Nevertheless, it sometimes happens that an order breaks down during transport or that something else happens which entitles you to make a claim under the guarantee. Legally, you are obliged to report the defect to us within two months of discovering it. If the defect is covered by the guarantee, we will repair or replace it free of charge.

Complaints
It can always happen that something does not go quite as planned. We recommend that you first report any complaints to us by emailing our contactpage.

Since 15 February 2016 it is also possible for consumers in the EU to file complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being dealt with elsewhere then you are free to file your complaint via the platform of the European Union.